This is Part 3 in our series looking at trends that threaten to disrupt enterprise operations. Part 1 analyzed the impact of the collision of higher customer expectations with emerging hybrid work environments. Part 2 focused on how enterprises can navigate increasing and changing global data security and privacy legislation.
Reliance on communications
Technology is a double-edged sword. The more an enterprise optimizes its collaboration and communication technology, the better its output and productivity. But, if that technology becomes unavailable for any reason, communication ceases. The silence can be deafening.
For some enterprise business units, loss of communications creates mere inconvenience. For others, however, the consequences could be dire. The communications backbone for hospitals, first responders, government agencies, security departments, and other welfare-critical services simply can’t go down.
Large enterprise organizations,
Including government or municipalities, need a common solution across departmental agencies that can adapt to the different requirements. For example, a municipality may need to run hospitals, police forces, justice departments, and schools that have different survivability and availability requirements, as well as different data privacy, security, and integration criteria. Mitel’s MiVoice MX-ONE provides a unique, multi-tenanted solution that allows enterprises to support multiple business units on one system and still maintain separation with individual tenants at each location. This helps overseas data improve availability while also streamlining manageability. The solution also supports operations in multiple countries managed as one system. MiVoice MX-ONE can do this at an enterprise scale: each tenant can support up to 500,000 users.
For business units requiring survivability,
Enterprises can rely on Mitel’s network also, the first hour after the post is releas is especially important of trusted partners to host hardware for them in a private cloud environment, augmented by phone system aub directory backups at each location. This combination can have them back up and running in less than one second.
Conquering Disruptors Comes Down to Trust
Large enterprises are far from immune to disruption. When unexpected challenges arise, they’re under enormous pressure to respond quickly and effectively to retain the confidence of their large customer base. That’s why they need the support of vendors they can trust.
Mitel has provided business-critical
Communication solutions worldwide for nearly 50 years. Although many disruptors have forced companies to change the way they communicate, collaborate, and manage data over the years, Mitel has always been there to provide best-of-breed communications solutions that can be customized to the requirements of its 70 million customers worldwide. And to ensure we continue to help enterprises conquer the disruptions that lie ahead, Mitel is taking the lead in developing the next generation of communications solutions, with large, strategic investments in R&D.
Mitel’s ability to provide
Communications solutions designed for enterprises runs deep in our DNA. It’s no coincidence that Mitel is gaining market share in this segment. Today, more than 60,000 enterprise customers trust Mitel’s MiVoice MX-ONE and MiVoice 5000 solutions to help them communicate, collaborate, and meet customer expectations every day.