Autonomous agents revolutionize the way businesses manage their operations.
Major companies like Microsoft , Honeywell , and Finastra are already seeing the benefits of autonomous agent technology. From increasing productivity to reducing costs and improving decision making, these agents are the next step in digital transformation.
What are freelance agents?
They are tools driven byartificial intelligencethat can execute business processes on their own. There is no longer a need for an employee to be behind every action; now, agents can handle key tasks, such as sales qualification, customer service or supplier tracking, efficiently and autonomously.
Benefits for companies:
Cost reduction : Companies like Pets at Home save millions of dollars with these agents. For canada whatsapp number data example, they have created an agent who compiles review cases for their profit protection team, with the potential to generate seven-figure annual savings.
Increased efficiency : McKinsey & Company has reduced new client onboarding time by 90% by creating a self-employed agent. In addition, this agent has reduced the team’s administrative tasks by 30%.
Acceleration of complex processes :
Finastra managed to reduce creative production time from seven months to seven weeks thanks to its freelance agents.
Productivity equivalent to adding more employees : Honeywell has increased its productivity at a level comparable to adding 187 full-time employees without hiring them.
Advanced, custom automation : Lumen Technologies projects annual savings of $50 million by integrating autonomous agents into its sales processes.
New capabilities in Dynamics 365 and Copilot Studio
Sales Qualification Agent : Prioritizes sales opportunities and automates customer contact, optimizing salespeople’s time.
Supplier Communications Broker – Monitor supplier performance, detect delays, and respond automatically to prevent supply chain disruptions.
Customer Intent Management Agents : Support the customer support team to quickly resolve issues and improve the user experience.
Security and governance in AI
Data security and strong price tricks in marketing governance are critical to the use of autonomous agents. Organizations can rest easy knowing that agents in cmo email list Dynamics 365 adhere to rigorous security and privacy protocols, including authentication controls and data loss prevention. Additionally, Copilot Studio enables IT administrators to manage and control agent usage with a comprehensive set of security features.