Channels For communication within the company, create channels for discussing processes. For example, for the sales department or any project. Important channels or frequently used chats can be pinned to the top of the list. By the way, the list of employees can also be edited by pinning individual people. Also, group chats or channels into folders to organize your business processes. For example, you can add employees of a company department, current deals with clients from amoCRM, and other chats to the Sales folder. Roles For each employee, set their own role: administrator; employee; freelance employee.
Let’s consider their differences
Administrator Can manage the account: change roles, edit departments norway phone number library in employee cards, create channels. Sees all users, adds new ones, deletes them from the account. Can view all company channels in which he participates, and sees all requests for bots. Employee Does not see roles, sees departments. Current contact list and work channels in which he participates are available. Can create a new channel.
Views only those requests from the bot
Which he participates. Can create requests for the bot. Freelancer Does not see roles, only departments. Sees the users with whom he corresponds. Channels in which he participates are available. Sees requests from the bot in which he is a participant. Can tag only employees available to him, with whom provide excellent customer service he conducts personal correspondence. Corporate messenger on your server in 10 minutes Corporate messenger on your server in 10 minutes We will provide a free period.
We will help to set up Compass on your servers or in the cloud
We will simplify the move and adaptation of the team. Order a consultation Bots Amo offers to use bots to automate business processes. Typical business processes: approving payment buy lead of an invoice, signing documents, processing a vacation request, entry passes, and others. Basic functionality includes two options: paying a bill and creating a vacation request. You can create bots yourself, or the service’s technical support can help. To structure the correspondence, other corporate messengers use threads. Example of threads in the corporate messenger Compass. This is how the chat looks structured. Information on topics within one question goes into a separate discussion thread.